BOXX Insurance has launched Cyberboxx Assist, a new suite of cybersecurity tools and services designed to help businesses and individuals enhance their digital resilience.
The platform aims to help users predict, prevent, and respond to cyberattacks, as well as mitigate infrastructure and supply chain disruptions that can lead to costly downtime. Cyberboxx Assist will be available to all BOXX policyholders and includes:
- 24/7 expert cybersecurity support
- A Virtual Chief Information Security Officer (vCISO) for small businesses
- Enterprise-grade features such as Attack Surface Management and ID protection
- Cyber awareness training, security policy resources, and guided support
Rising Pressures in the Cyber Market
The launch comes amid increasing competition and pricing pressure in the US cyber insurance market, which now has more than 200 carriers offering cyber coverage. While competition has expanded coverage options, some insurers worry about long-term sustainability as certain policyholders obtain higher coverage limits at lower renewal costs.
Despite the growth in offerings, adoption among US small and medium-sized enterprises (SMEs) remains low, with only around 30% currently purchasing cyber insurance. This highlights a critical gap in protection for businesses often most vulnerable to cyber risks.
“Recent major outages show that the greatest digital risks aren’t always hackers or cybercriminals. Unexpected technical faults can bring down entire systems,” said Christyn Yoast, President of BOXX Insurance US.
Sectors such as banking, insurance, telecommunications, and travel are increasingly integrating cyber protection to meet customer expectations for data security. Yoast noted that many organisations want to adopt a predict-and-prevent model but lack the technology and expertise, and BOXX provides an accessible solution that fits seamlessly into existing customer experiences.