In a significant move reinforcing corporate reliability within the Bangladeshi insurance sector, Desh General Insurance Company Limited has successfully settled two substantial marine cargo insurance claims for the industrial conglomerate, Max Group. The settlement follows a disruptive fire incident at the Hazrat Shahjalal International Airport (HSIA) cargo village late last year.
Incident and Immediate Resolution
The claims originated from a blaze that erupted on 18 October 2025 at the airport’s primary cargo handling facility. The fire caused extensive damage to imported consignments belonging to Max Group, which were insured under Desh General’s marine cargo policies.
Upon the formal lodging of the claims, Desh General Insurance initiated an immediate verification process. According to a company press release, the settlement was fast-tracked and finalised as soon as the requisite survey reports and supporting documentation were validated. This proactive approach underscores the insurer’s commitment to operational efficiency and its “customer-first” philosophy.
Financial Breakdown of Settlements
The total payout, amounting to Tk 1.634 million, was divided into two distinct marine cargo claims. This settlement forms part of a broader trend of consistent claim disbursements by the firm throughout the previous fiscal year.
| Claim Category | Amount (BDT) | Incident Date | Settlement Date |
| Marine Cargo Claim 01 | 626,076 | 18 Oct 2025 | 01 Feb 2026 |
| Marine Cargo Claim 02 | 1,008,200 | 18 Oct 2025 | 01 Feb 2026 |
| Total Settlement | 1,634,276 | — | — |
Broader Impact and 2025 Performance
The promptness of this payment is reflective of Desh General’s robust financial health and its dedication to restoring public trust in the non-life insurance segment. Between January and December 2025, the company disbursed approximately Tk 18.16 million in claims, covering a diverse portfolio including:
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Fire Insurance
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Motor Insurance
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Marine Cargo and Hull
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Miscellaneous Non-Life Segments
The formal handover of the cheques took place on 1 February 2026. Md Hamidi Khan, CEO of Desh General Insurance, presented the payments to Md Mahmud Hossain, Deputy General Manager (Corporate Finance) of Max Group.
Leadership Perspectives
Addressing the assembly, Md Hamidi Khan remarked, “Our primary mandate is to ensure that our clients are made whole as swiftly as possible following a loss. By maintaining integrity and transparency, we aim to bolster the reputation of the entire insurance industry in Bangladesh.”
The event was attended by senior dignitaries from both organisations, including Desh General’s Divisional Head of Claims, Md Ziaul Haque, and Max Group’s CFO, Md Shahidul Islam Khan. The successful resolution of these claims is expected to further solidify the strategic partnership between these two prominent corporate entities.