OneLife Assurance Limited has been honoured as the “Best Life Insurance Company Zambia 2026” at the prestigious 2026 Global Banking & Finance Review Awards®. This accolade recognises the company’s exceptional contributions to Zimbabwe’s life insurance sector, highlighting its financial resilience, innovative products, and commitment to long-term financial security. By delivering reliable personal, family, and business life insurance solutions, OneLife Assurance is setting new benchmarks for service and excellence in the region.
Context of the Award
The Global Banking & Finance Review Awards® celebrate excellence among leading financial institutions worldwide. Winners are selected through a rigorous evaluation process that assesses innovation, financial strength, transparency, and strategic growth. OneLife’s recognition underscores its trustworthiness and innovative leadership within the Zambian insurance market.
Key Areas of Excellence
OneLife Assurance Limited has distinguished itself through:
-
Customer-focused product development – designing life insurance solutions tailored to evolving client needs.
-
Digital service expansion – providing accessible and efficient online platforms.
-
Rapid claims processing – ensuring swift settlement of policyholder claims.
-
Proactive client engagement – maintaining high levels of customer satisfaction and retention.
Its sustainable growth and responsible risk management have positioned OneLife as a dependable partner in Zambia’s life insurance landscape.
Award Evaluation Criteria
The following table summarises the core criteria used to select the Best Life Insurance Company Zambia 2026:
| Criterion | Description |
|---|---|
| Product Innovation & Features | Development of customer-centric life insurance solutions |
| Financial Strength & Stability | Financial performance, capital adequacy, risk management |
| Customer Experience & Satisfaction | Service quality, transparency, claims efficiency, retention |
| Market Leadership & Growth | Market share, strategic positioning, expansion initiatives |
| Operational Excellence | Efficiency, governance standards, digital transformation |
| Strategic Vision & Sustainability | Long-term growth planning, inclusive financial development |
These metrics ensure the award reflects genuine industry performance and market impact.
Editorial Congratulations
Barnali Pal Sinha, Editor of Global Banking & Finance Review®, congratulated OneLife, stating:
“We commend OneLife Assurance Limited for being recognised as Zambia’s leading life insurer. The company has demonstrated outstanding leadership, innovation, and commitment to customers, setting a higher standard for the industry.”
About OneLife Assurance Limited
OneLife Assurance Limited is a prominent life insurance provider in Zimbabwe, offering comprehensive life coverage and long-term financial security solutions. With a focus on innovation, accessibility, and client empowerment, the company delivers high-quality products and services that meet the evolving needs of its customers.
About Global Banking & Finance Review®
Founded in 2010, this UK-based platform recognises excellence, innovation, and leadership in financial services. It provides in-depth analysis and insights across banking, capital markets, investment, and fintech sectors.
This recognition affirms OneLife Assurance Limited’s long-term growth, innovation, and customer-centric approach, establishing a new standard for excellence in Zambia’s life insurance market.