Ongoing conflict and instability in the Middle East are significantly disrupting travel plans for Australian passengers. Several Middle Eastern airlines have suspended flights from key Australian international airports, leaving travellers uncertain about their itineraries. While limited services continue to operate from hubs such as the United Arab Emirates and Qatar, flights are running at reduced capacity rather than full operation.
Insurance Coverage Excludes War
The Insurance Council of Australia has clarified that standard travel insurance policies do not cover war, armed conflict, or civil unrest. “Events such as wars or armed conflicts are generally unpredictable, which is why they are excluded from standard coverage,” an official explained.
If a country is designated as a “do not travel” zone by Smartraveller, any losses incurred from travelling through that country are not covered by insurance. However, if part of a flight has already been completed, the entire policy will not necessarily be voided.
Should You Cancel Flights?
Experts advise passengers not to cancel flights on their own initiative. Voluntary cancellation is usually considered a “change of mind,” which may result in losing most refund, credit, or rebooking benefits.
Airline Policies at a Glance
The table below summarises the current cancellation and rebooking policies of major airlines operating between Australia and the Middle East:
| Airline | Travel Dates | Policy Highlights |
|---|---|---|
| Emirates | Until 31 March | Full refund, cancellation, or unused travel credit |
| Qatar Airways | 28 Feb – 28 Mar | Full refund or free rebooking |
| Etihad Airways | 28 Feb – 21 Mar | Refund or free rebooking, valid until 15 May |
| Lufthansa, British Airways, United, Singapore Airlines, Wizz Air | Until 15 March | Full refund or rebooking |
| Qantas | Ongoing | QF9 Perth–London service operating; refuelling in Singapore |
Experts recommend passengers contact their booking agents or airlines directly to confirm the terms and conditions of their flights.
Travel Insurance Still Available
Australians planning to travel via the Middle East can still purchase travel insurance. However, losses due to war remain excluded. Policies generally cover unexpected medical emergencies, illness, accidents, baggage theft, or personal property loss.
Safety and Planning Tips
-
Do not panic-cancel: Airline-initiated cancellations preserve refund and rebooking options.
-
Consider alternative routes: Travel via Asia or North America if feasible.
-
Choose flexible tickets: Opt for fares that allow cancellations or changes.
-
Book refundable accommodation: Prioritise options with refund eligibility.
-
Use authorised travel agents: Assistance with rebooking and reliable guidance.
-
Stay updated: Follow airline apps, DFAT alerts, and Smartraveller updates.
Travel to the Middle East now requires heightened vigilance, careful insurance planning, and close attention to airline policies. With war-related losses excluded from coverage, travellers must take proactive measures to minimise risks and disruptions.